(617) 471-8400

Email: Info@baystatecs.org

BSCS Staff E-Mail Login: Click here

Main Office:

1120 Hancock Street
Quincy, MA 02169

(617) 471-8400

Email: Info@baystatecs.org

BSCS Staff E-Mail Login: Click here

Main Office:

1120 Hancock Street
Quincy, MA 02169

Outpatient Counseling

BSCS’ counseling programs provide behavioral health and substance use disorders treatment for individuals, couples and families.

In addition to individual and family counseling, we offer a full range of services including group counseling, couples counseling, services for children, adolescents, specially designed groups for women, men, families, court evaluations and psychopharmacological evaluations. In order to receive and maintain psychopharmacological services, the individual must be actively participating in his/her treatment plan. BSCS fully supports utilization of medication assisted treatment (MAT) for opioid use and will work collaboratively with all MAT providers.

Programs accept self-referrals, as well as referrals from community agencies, employers, other treatment programs, physicians, other health professionals and the judicial system. BSCS also provides consultations and outreach to local industries, hospitals, courts, and schools.

Our Outpatient Services include:

  • Child, Adolescent, Adult, and Family Counseling
  • Compulsive Gambling Services
  • Intensive Recovery Programs (IRP) for Adolescents
  • Intensive Recovery Programs (IRP) for Adults
  • Mental Health Services
  • Psychopharmacology and Medication Management
  • Recovery Coaching
  • Specialized Group Services
  • Substance Use Disorders Evaluations
  • Substance Use Disorders Services

For contact information, please refer to the specific programs below.


Available Services

HEART Logo Long
HEART Program Goals

The opioid epidemic is currently overwhelming our Emergency Departments and devastating our communities. We recognize that individuals with substance use disorders need our immediate attention and services. After the individual is medically and psychiatrically cleared by the Emergency Department staff, our Recovery Coaches will meet with the individual and develop a recovery wellness plan.

Our Mission

The mission of the Hospital Emergency Action Recovery Coach Team is to:

  • Reduce overdoses
  • Make an authentic connection with the recoveree
  • Provide support and resources
  • Offer hope and non-judgmental support in order to reduce the need to return to the emergency department
Who are Recovery Coaches?

Recovery Coaches are individuals with lived experience who are trained through the Recovery Coach Training Academy. They are uniquely qualified to offer non-clinical support services to recoverees who are in the emergency department. Recovery Coaches act as recovery guides and connect the recoveree with a recovery community.

The Role of the Recovery Coach

A Recovery Coach will be reachable 24/7 via a hotline number and will arrive within one hour of the hospital’s request to meet with the recoveree who was treated for an opiate overdose. Introducing the recoveree to the Recovery Coach at this critical time allows the Recovery Coach an opportunity to make a connection and develop a wellness plan. The Recovery Coach will follow-up with the recoveree within 24 hours to ensure they receive the support they will need in moving forward on their path of recovery.

Contact Information

For more information about our program, please contact the Hospital Emergency Action Recovery Coach Team at 617-481-8733.

Heart Logo Short
Outpatient Counseling – Plymouth

Bay State Community Services offers an array of counseling services that have been designed to meet the needs of youth, adults, couples and families experiencing substance use disorders and related clinical needs. We are committed to providing high quality, evidence-based and best practice services that will evaluate the needs of each individual and family. Our multidisciplinary team will complete a comprehensive substance use disorders assessment and work in partnership with you to develop individualized treatment goals.

Intake Process for Adults & Couples

We want you to have easy and immediate access to services. Please call our Program Director to schedule an intake or gather more information about our program. During the intake process, you will have the opportunity to complete intake paperwork, meet with a clinician to discuss your treatment needs, complete a comprehensive assessment and establish individual treatment goals.

Adolescent & Adult Services
  • Substance Use Disorders Treatment
  • Diagnostic Assessments
  • Individual Treatment Planning
  • Individual Therapy
  • Group Counseling
  • Couples Counseling
  • Substance Use Disorders Evaluations
  • Aftercare Planning
  • Recovery Coaching
Recovery Coaching

The Plymouth Outpatient program offers Recovery Coaching for individuals or families as an optional part of their treatment. For more information about Recovery Coaching, please call our Program Director.

Funding Source

This program is funded by numerous health insurances. In addition, BSCS is fortunate to have funding from DPH Bureau of Substance Abuse Services. Any individual who has been impacted by substance use and does not have health insurance, may be eligible for low or no cost treatment under this funding.

Contact Information

For more information about our program, please contact Plymouth Outpatient Counseling Program Director at 508-830-3444 x331.

Heart – to – Heart CCBHC Outpatient Program

Location: 1120 Hancock Street, Quincy, MA
Hours: M-F: 9AM – 5PM

Walk-in hours begin Monday, March 29th from 9:00 AM – 12:00 PM with immediate access to clinicians and recovery coaches for adults 18+. No insurance needed.

We empower individuals to take the lead in their recovery, and we are here to assist in their journey of bettering their life.

We are dedicated to making a difference and breaking the stigma around substance use disorder and mental illnesses.

Why to choose us:

  • We maximize your support system
  • We provide more value for the services
  • You can find many services in one place: our care is comprehensive, affordable, accessible, and promotes a more fulfilling quality of life
  • Our multi-disciplinary team works together: compassionate and dedicated team with many years, decades of experience
  • All of this may be at no cost for you

List of the full spectrum of health services you can choose:

  • Individual and Family Therapy
  • Medication Management
  • Nursing Services
  • Care Coordination
  • Peer – to – Peer Support by a Recovery Coach
  • Peer – to – Peer Support by a Community Health Worker
  • Intensive Outpatient Group Therapy
  • Support Group for Veterans by Veterans

Contact Us:

Appointments can be made by phone (617-471-8400) and by email (CCBHC@baystatecs.org), or by walking-in.

Behavioral Health Community Partner (BH CP)

A Community-Based Human Service Provider to Integrate Care and Improve Health Outcome

BH CP is part of the Coordinated Care Network (CCN); a network of providers who are:

  • dedicated to help improve individual’s quality of life.
  • offering resources.
  • connecting individuals to services that support wellness, independence, and recovery.

The BH CP Team at Bay State Community Services includes three care coordinators and one registered nurse, and this is what they do:

  • Engage with individuals in the community of Greater Quincy Area, who are referred by MassHealth, Accountable Care organizations (ACOs) or Managed Care Organizations (MCOs).
  • Complete a comprehensive assessment of needs and services.
  • Create an individualized and person-centered action plan.
  • Make referrals to create a care team.
  • Assist with organizing medical and behavioral health appointments.
  • Manage complex medical, behavioral, and psycho-social issues (transportation, housing, personal care, homemaking, food, etc.).
  • Follow holistic approaches.
  • Make sure that all needs and domains of the individual’s life are addressed properly and thoroughly.
  • Remove any barriers they can to enhance the quality of life of an individual and to live successfully.
  • Meet with the individuals frequently to ensure effective care.
  • Work closely with primary care physicians, therapist, psychiatrist, nurse practitioners, registered nurses, visiting nurses, home aid helpers, recovery coaches, etc.
  • Provide an integrated and comprehensive care coordination.

Eligibility Criteria:

  • Anyone who is actively enrolled in MassHealth.
  • Has severe and persistent mental illness mental illness and/or addiction history.

If you are interested, contact our Central Intake Line at 774-213-8484.

Fax: 883-460-3671 or 774-213-8488